Customer Service Representative at Fish & Farms Integrated Resource Limited

Full Time
  • Full Time
  • Nigeria

Fish & Farms Integrated Resource Limited

Fish & Farms Integrated Resource Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Nigeria

Job Brief

  • We are hiring a Customer Service Representative to manage customers queries and complaints.
  • You will also be asked to process orders, modifications, and disseminate complains across a number of communication channels.
  • To do well on the job, you need to be able to stay calm when customers are frustrated and have experience working with computers.

Job Description

  • Answer customer questions promptly and accurately by phone, email or chat
  • Determine customer needs for products and help customers understand them
  • Update our internal orders through helpful discussions with customers
  • Monitor customer complaints on social media and provide assistance
  • Share customer requirements and effective solutions with team members
  • Inform customers of new product features
  • Follow-up with customers to ensure their feedback is resolved
  • Collect customer feedback and share and interface with our product, sales and marketing teams.

Working Hours

  • Working hours: 9:00 a.m. to 18:00 p.m., with a break from 12:00 to 13:00 p.m. If the employee is far from the company, the company can provide accommodation and the rent will be paid by the company.

Salary and Benefits

  • The main composition is: Base Salary + Full Attendance + Commission Bonus!
  • Comprehensive salary: NGN250,000 – NGN 300,000 (1-2 days of trial training, one month of internship, internship salary of 250,000NGN plus full attendance bonus.
  • After regularization, base salary NGN300,000 plus full attendance bonus + commission bonus
  • Double weekend off, holiday off, monthly reunion dinner, employee insurance, year-end bonus, 15 days annual leave, regular travel.
  • Promotion mechanism, the company’s priority internal promotion, excellent work has the opportunity for promotion.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] , [email protected] using the Job Title as the subject of the email.

Note: For more information, WhatsApp: +2347043663990.

To apply for this job email your details to [email protected]

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